Contact Us

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Our Booking Policies

We value your time and ours. To ensure a seamless experience for all clients, please review our scheduling policies below:

Appointment Cancellations

We kindly request a minimum of 48 hours’ notice for any cancellations or rescheduling.
Appointments cancelled within 48 hours of the scheduled start time will incur a $50 late cancellation fee.

No call / No show appointments will be charged 100% of the scheduled service cost.

Late Arrivals

We allow a 15-minute grace period for late arrivals.

Arrivals beyond 15 minutes may require rescheduling.

The full service fee will still apply, as the time was reserved specifically for you.

Services will conclude at the originally scheduled end time to avoid disrupting the next client’s appointment.

We understand that unexpected situations happen. However, out of respect for our team and other guests, we must uphold these policies consistently.